Virtual Hearing Procedures

Procedures for virtual meetings are subject to change without notice. Please refer to this page on the day of your hearing to ensure you are following the latest virtual hearing procedures.

If you wish to check eligibility or schedule a virtual meeting, visit https://www.wcad.org/hearing-scheduler/.

Virtual Hearings

Please watch our video on the Virtual Hearing Process.

Meetings will be held via RingCentral Meetings. Before scheduling a virtual hearing, please make sure you can communicate virtually and meet the minimum technological requirements to support a virtual hearing:

  • Internet Connection: 600kbps or higher
  • Peripherals: speakers and microphone
    • You can dial into the meeting audio via phone if you do not have computer speakers or microphone
      Note: if using the dial in option for audio you must also join the meeting via computer or smart device
  • Operating System:
    • Windows: Windows 7 or later version
    • Mac: Mac OS X with Mac OS 10.7 (Lion) or later version
    • Linux: Red Hat v7+, Fedora v22+, Ubuntu
    • Android: version 5.0 and up
    • iOS: 7.0 or later

If you select to schedule a virtual hearing you will not be able to have a phone or an in-person Appraisal Review Board Hearing, formal hearings will be done through RingCentral.

You should prepare for your virtual meeting by clicking the link below. You will be prompted to download a small meeting launcher application and have an opportunity to test your computer audio.
Prepare For Meeting by Downloading RingCentral Before Your Hearing
This is for preparation purposes only. Once in the meeting, our WCAD Host will ask for your name and account number. As Appraisers become available, you will be assigned to an Appraiser for an informal hearing.

The process for virtual hearings will be as follows:

  • Check-in to your hearing no more than 30 minutes prior to your scheduled time by entering yourself into the Virtual Waiting Room for the date of your scheduled hearing
    • QuickRef ID can be found on your notice of appraised value or in our property search
    • Please note, this is a queue check-in system. Calls will not be accepted, nor will questions be answered via sms/text message.
  • Check-in to your hearing no more than 30 minutes prior to your scheduled time by entering yourself into the Virtual Waiting Room for the date of your scheduled here. You may be in the waiting room with other property owners. The WCAD Host will reach out to you through the chat button on the bottom of the meeting window.
      • If the chat does not automatically open, feel free to click the chat feature at the bottom of the connect with the WCAD host.

     

    • You will need to know your QuickRef ID, which can be found on your notice of appraised value or in our property search
    • QuickRef ID will be “R” followed by six digits. Ex: R123456
    • Please note, this is a queue check-in system. Questions about your property will not be answered via chat box in the waiting room..
  • Once an Appraiser is available, you will be moved into a private virtual hearing room.
  • If you do not come to an agreement with the appraiser and wish to proceed to an Appraisal Review Board (ARB) hearing, you will be placed into a virtual ARB waiting room. You will then be moved to a private virtual meeting room when a panel is available to hear your protest.

Click HERE to Proceed To Meeting Links


Below is a link to a Test Meeting. This will not connect you to a virtual hearing. It will not connect you to a representative from WCAD. You may use the link below to test your audio and become familiar with the software that will be used for a virtual hearing.

The Test Site in the link below is not monitored.

Click Here to Test Your System – ONLY A TEST SITE – NOT A HEARING

If you experience technical difficulties, please call our main phone number: 512-930-3787.

Contact Information
512-930-3787
625 FM 1460
Georgetown TX 78626-8050
Monday - Friday
8:00 AM - 5:00 PM
Our Mission

“We will provide quality service with the highest standards of professionalism, integrity, and respect. We will uphold these standards while providing an accurate, fair, and cost-effective appraisal roll in compliance with the laws of the State of Texas.”

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Our Mission

“We will provide quality service with the highest standards of professionalism, integrity, and respect. We will uphold these standards while providing an accurate, fair, and cost-effective appraisal roll in compliance with the laws of the State of Texas.”

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