TLO FAQ
How do I qualify for the general homestead exemption?
When and where do I apply for my homestead exemption?
Public Information Request (PIR)
If a property had a homestead cap adjustment last year, why doesn’t it have one this year?
Am I eligible for additional exemptions when I turn 65?
What is a general homestead exemption?
I am a disabled veteran. Am I entitled to any property tax exemptions?
How does the Appraisal District determine the value of a home?
What is a rendition for Business Personal Property?
Agricultural valuation may be allowed on any size property, not matter how small.
If your question or concern, was not addressed by the above solutions, learn more:
Why you might want to contact the Taxpayer Liaison Officer
The TLO is appointed by the Board of Directors (Board) of the Williamson Central Appraisal District (WCAD) and serves at the pleasure of the Board.
41.41 (Right of Protest). In addition, the Taxpayer Liaison Officer is responsible for receiving, and compiling a list of, comments, complaints, and suggestions filed by the Chief Appraiser, a property owner, or a property owner’s agent concerning the matters listed in Section 5.103 (Appraisal Review Board Oversight)(b) or any other matter related to the fairness and efficiency of the Appraisal Review Board established for the Appraisal District. The Taxpayer Liaison Officer shall forward to the comptroller comments, complaints, and suggestions filed under this subsection in the form and manner prescribed by the comptroller not later than December 31 of each year.
The TLO reports to the Board on the status of all complaints filed with the Board at each meeting.
If a property owner wishes to address the Board, but does not speak English or Spanish and cannot bring their own interpreter, please notify the TLO in writing at least seven (7) days prior to the meeting. Arrangements will be made for an interpreter. If you have some handicap or disability that may prevent you from speaking to the Board, please notify the TLO in writing at least seven (7) days prior to the meeting. If you are unable to notify the TLO within seven days the District will attempt to make appropriate arrangements.
The results of these surveys are compiled and carefully reviewed and presented to the Board of Directors at each monthly meeting. The Texas Comptroller of Public Accounts Appraisal Review Board survey is also forwarded to the Comptroller's office. This information is a matter of public record. WCAD consistently has very high ratings in all categories.
The Board cannot, by law, be involved in setting appraisal values. That is the job of the WCAD staff who derive property values based on actual sales following nationwide appraisal standards.
The steps used for a disagreement are as follows:
- Informal discussion with the WCAD staff
- Formal protest hearing with the Appraisal Review Board
- An appeal to an independent arbitrator appointed by the Texas Comptroller
- An appeal to a State District Court
The tax rates are set by the taxing entities governing bodies. The WCAD does not set rates nor does it collect taxes. Taxes are collected by the Williamson County Tax Assessor/Collector's office and others not involved in the appraisal process.
Most questions can be answered by reading the above FAQ. If you still have questions that are not answered on the WCAD website or by communicating with WCAD Customer Service, click here to find the TLO contact information.
