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COVID-19 Response

WCAD is doing everything possible to protect our staff and the public from the potential of contracting and/or spreading COVID-19. We have done the following in preparation for in-person Appraisal Review Board hearings:

  • Pursuant to the Governor’s Executive Order GA-36, beginning Monday May 24th, WCAD will no longer require face coverings to enter our facility.
  • We will keep all other COVID-19 related protocols in place to mitigate risk of a COVID-19 outbreak prohibiting us from reaching the State mandated deadline to certify the appraisal roll.
  • WCAD will respect those that wish to continue to wear a mask and make every attempt to accommodate concerned customers wishes to meet with masked staff.
  • Limiting the number of people allowed to wait in our lobby
  • Installed plexiglass shields at every workstation
  • Cleaning/disinfecting workstations, chairs, equipment, etc. after each customer interaction
  • Frequent cleaning of regularly used surfaces, restrooms, etc.

Doors
  • Our front entrance has line indicators every six feet
  • Doors are designed as an entrance or an exit
  • We will have a user friendly way to wait in your vehicle until your appointment

Check In
  • We have closed our kids play area
  • We have provided hand sanitizer at the entrances/exits for use with the touch screen kiosk

Lobby
  • Our lobby has limited its capacity per social distancing guidelines

Appraiser ARB Rooms
  • A third of our Residential Appraisers have been moved to larger areas for social distancing, with plexiglass barriers
  • Appraisers will be sanitizing our shared surfaces between appeals

Appraisal Cube
  • All desks have plexiglass barriers and hand sanitizer

ARB Room 4
  • Our Appraisal Review Board has been moved to larger rooms per social distancing

ARB Room 1
  • Property owners will be guided to stay behind the plexiglass barriers provided in the shared spaces

ARB Room 1
  • Temperatures are taken daily of every staff member before they enter the building to ensure no one has a temperature of 100.4 ℉ (38 ℃) or greater per CDC guidelines
Contact Information
512-930-3787
625 FM 1460
Georgetown TX 78626-8050
Monday - Friday
8:00 AM - 5:00 PM
Our Mission

“We will provide quality service with the highest standards of professionalism, integrity, and respect. We will uphold these standards while providing an accurate, fair, and cost-effective appraisal roll in compliance with the laws of the State of Texas.”

News & Updates
Customer Service Rating
(894 responses)
WCAD is very proud to receive a 98% customer satisfaction rating from 894 responses.
More Info
Our Mission

“We will provide quality service with the highest standards of professionalism, integrity, and respect. We will uphold these standards while providing an accurate, fair, and cost-effective appraisal roll in compliance with the laws of the State of Texas.”

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